One person’s search for a missing disc expanded into a four-person task, and the patron was delighted with our efforts (fruitless though they were). After I had placed a hold on another copy of the item for her so that she could hear the last disc of her mystery audiobook and find out whodunnit, she inquired: “May I make a donation to your library?”
What fun! Naturally, I said ‘Move along lady, nothing to see here.’
It’s rewarding and refreshing to meet the people who really like what we do, and heck, it’s always nice to be appreciated. Kudos to Jan Chciuk-Celt, Kristine Dale and sub Robert Roehr for adding to this patron’s good mood, and to Susan Smallsreed for making sure that somebody was helping her.
Okay, I DIDN’T tell her to move along, but did the useful thing of directing her to the Friends or the Foundation. Turns out that she’s a member of the Friends already! She just wants her donation earmarked for this particular library.
